LMS for Training Poll Workers Before State Elections
The Secretary of State (SOS) Elections Division is responsible for training more than 4,000 poll workers in 254 counties before Texas elections. With the 2016 November general election looming ahead, Element quickly built-to-order a new LMS solution.
Amid the electric environment before a national election, an agile Element crew and a few Election Division veterans put a new LMS into service in less than six weeks.
In a series of sprint sessions, the team delivered a new online course that met branding requirements, migrated freshly-minted training content, and met current election standards – all in time to meet the Division’s deadline to launch statewide poll worker training.
The online course focuses on polling place procedures, and core content mirrors the official Handbook for Election Judges and Clerks. To span voting machine differences, Element added a mapping feature to automatically deliver appropriate voting machine training for each county. Also, the online course added new case scenarios and exercises to clear up confusing polling place situations, with matching quiz items to aid retention.
SOS coordinates training through County Clerks, Elections Administrators, Cities, Schools and Other Political Subdivisions that operate local election sites.
The online course is available free for all poll workers, anytime and anywhere they have Internet access, using computers, tablets or smart phones.
For the Election Division, when one election is over, another is on the way. The Division cues up general and special elections, and the cycle goes round and round. For that reason, Element configured the LMS to support the agency’s election-by-election evolution. In the LMS, “elections” can be archived and repurposed – from curriculum content to certificate details – for each new approaching election.